LE Shafts

12/12/2022

Stock

Ground —  12/12/2022
2Day — 12/20/2022
Overnight — 12/21/2022

Dyed Heads

12/12/2022

The best warranty is one you’ll never need.

As the leading lacrosse manufacturer, we’re proud to stand behind our products, even when we’re confident they’ll do just fine on their own. That’s why we provide an industry leading warranty on all products when purchased from an authorized Epoch dealer. Due to Covid we are currently only shipping domestic for warranties.

Epoch Apparel

30 DAYS EPOCH APPAREL GUARANTEE

We stand behind the quality and craftsmanship of our apparel items. If you are not 100% satisfied with your purchase or encounter any problems with your garment other than normal wear and tear, we will happily replace the product within 30 days of original purchase**. Items need to be unworn and in like-new condition to qualify. Please click here to fill out a return/exchange request.

**Custom and or Bespoke items are non-refundable and can be exchanged for initial defects only.

Shafts:

iD Vision (Alloy): 60 days from date of purchase
iDjr Vision (Alloy): 60 days from date of purchase
Dragonfly Select: 3 Months (90-days) from date of purchase
Dragonfly iD: 3 Months (90-days) from date of purchase
Dragonfly Pro: 6 Months from date of purchase
Dragonfly Integra: 6 Months from date of purchase
Dragonfly IntegraX: 1-year from date of purchase
Dragonfly Elite: 1-year from date of purchase
Dragonfly Purpose: 3-Months from date of purchase

Dragonfly Purpose Pro: 6-Months from date of purchase
Dragonfly Purpose Elite: 1-year from date of purchase

Epoch Lacrosse shafts are warranted to the original owner when purchased from an Authorized Retailer against defects in materials or workmanship under normal game playing conditions typical of the sport of Lacrosse.

If an Epoch Lacrosse shaft fails due to a material or manufacturing defect, we offer a 1-time replacement with the same product of one of similar or higher market value. Epoch will use best efforts to replace custom shafts with “same” or “similar” graphics, however we don’t inventory custom products and cannot guarantee an exact replacement.

Epoch Lacrosse reserves the right to replace discontinued Dragonfly Shafts (Dragonfly 7, Dragonfly 8, Dragonfly 9 etc) purchased at authorized Epoch Retailers with a shaft of similar design and build including but not limited to 2019 Dragonfly Integra (C30 or C60 gray) and or a different color. 

*Chips scratches and dents, are to be expected and are not covered under the manufacturers limited warranty. Alloy Shafts (Legend or Mettle) may bend, Slip/Grip is expected to wear and will vary by player to player.

Pockets:

Otter Mesh:  3-Months (90 days) from date of purchase
HT Poly Mesh:  3-Months (90 days) from date of purchase
Purpose Ladder:  3-Months (90 days) from date of purchase
Purpose Pro-Pocket:  3-Months (90 days) from date of purchase
Purpose Elite Mesh:  3-Months (90 days) from date of purchase
Purpose Elite Runner:  3-Months (90 days) from date of purchase

Epoch Lacrosse Mesh is warranted to the original owner when purchased from an Authorized Retailer for the period of three (3) months against defects in materials or workmanship under normal game playing conditions typical of the sport of Lacrosse. If an Epoch Lacrosse Pocket fails due to a material or manufacturing defect, we offer a 1-time replacement with the same product of one of similar or higher market value.  

If a pre-strung pocket fails, Epoch will replace the pocket only and owner is responsible to have it strung.

Stringing cost and associated expense for stringing, re-stringing is the sole responsibility of the customer.

Please note:  Dying, coloring, cutting, adding wax or other foreign substance will void the warranty of all pockets.

Heads:

Prequel:  1-Year from date of purchase
Sequel: 1 Year from date of purchase
Z-One: 1-Year from date of purchase

Z-Three: 1-Year from date of purchase
Vision: 6 Months from date of purchase
Purpose: 1-Year from date of purchase

Epoch Lacrosse heads are warranted to the original owner when purchased from an Authorized Retailer for the period of one year against defects in materials or workmanship under normal game playing conditions typical of the sport of Lacrosse. Heads modified intentionally by means such as, but not limited to; pinching, baking, bending, drilling, excessive flexing or other deliberate misuse are NOT covered by warranty.

If an Epoch Lacrosse head fails due to a material or manufacturing defect, we offer a 1-time replacement with the same product or one of similar or higher market value.

Epoch will use best efforts to replace “colored” heads with the same or similar color, however we cannot guarantee an exact replacement.

Epoch embraces creativity and appreciated artistry, dying your Epoch head does not void its warranty.

Protective:

Integra (Select, Pro, Elite): 30 Days from date of purchase
iD: 30 Days from date of purchase
iDjr: 30 Days from date of purchase
iDx: 30 Days from date of purchase
IntegraX: 30 Days from date of purchase

Epoch Lacrosse Integra Protective equipment is warranted to the original owner when purchased from an Authorized Retailer for the period of THIRTY (30) DAYS against defects (i.e. Stitching, material flaws) in materials or workmanship under normal game playing conditions typical of the sport of Lacrosse. If an Epoch Lacrosse Integra Protective equipment product fails due to a material or manufacturing defect, we offer a ONE (1) TIME replacement with the same product or one of similar or higher market value. Normal wear and tear can be expected and is not covered under warranty.

Epoch will use best efforts to replace custom protective equipment with “same” or “similar” graphics, however we don’t inventory custom products and cannot guarantee an exact replacement. Epoch reserves the right to replace “custom” gear with stock product of equal or greater value.

Wolf Athletics:

General Terms

Wolf Athletics proudly stands behind all of its products. We highly value excellent customer service and offer better than industry standard when it comes to product warranties, returns and exchanges. Warranties are awarded to the original purchaser only for defects caused by critical failure of materials or workmanship during normal, legal game play specific to lacrosse.

If all requirements are met, Wolf Athletics offers a one-time replacement of the same or similar product.

To request authorization on a return or exchange, please fill out a claim as completely and as detailed as possible on our website by clicking here.

After reviewing the claim, the warranty department may need to review the shaft damage in person, the damaged product must be shipped to the following address by the customer:

Address

Wolf Athletics
Attn: Warranty & Returns Department
2925 Boundary St. Unit #13
Wilmington, NC 28405

Upon receipt, Wolf Athletics will review the product and if the failure is due to a valid defect or valid game play damage/failure, a replacement shaft will be shipped to the customer after return shipping is payed for. All returned items become the property of Wolf Athletics.

Wolf Athletics reserves the right to refuse any replacements or exchanges if we suspect the product failure was due to actions outside of normal game play.

For any and all questions, please email [email protected] Our Customer Support Team will be more than happy to go over these terms as well as resolve any issues to the best of our abilities.

Shaft Terms

Warranty period for all shafts is as follows from date of purchase with a one-time replacement. Wolf Athletics will do its very best to replace the defective shaft with similar graphics, however this is not guaranteed.

ELEMENT Shaft – 3-month warranty
U-1 ELEMENT Shaft – 9 month warranty
U-2 ELEMENT – 12 month warranty
Ghost Shaft – 5 Year warranty

Drilling additional holes to securely attach a lacrosse head is allowed and will not void warranty.

While our shafts do not wear easily, scratches and chips are considered normal wear and tear and should be expected and are not covered under our limited warranty. Any modifications to the shaft, such as cutting the shaft, will void warranty (exception: Goalie shafts can be cut down to 30” from the bottom of the shaft). Cosmetics coatings are expected to wear over time, however the longevity of the coatings will vary from player to player.

Any evidence of deliberate abuse or excessive flexing, especially outside of normal game play, will void warranty.

Head Terms

Warranty period for all heads is 6 months from date of purchase with a one-time replacement. All heads returned for review must be unstrung.

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